Unlock new insights and use them to drive growth
Infinity helps you connect the online and offline parts of the customer journey, revealing exactly what drove a customer to pick up the phone and even better, shows you exactly what happens on that call.
Together, you’ll be able to unlock hidden insights before, during, and after every call – then use them to enable transformational growth.
What can you expect from the Partnership Certification?
Through our Certification programme, you’ll learn how to help your clients harness the power of call intelligence. Here’s what to expect.
Who, how, why – Infinity basics
Discover how the Infinity platform works and how to drive value through the deployment of visitor level call tracking.
Optimisation levers
Identify the ways in which Infinity features can be customised to your exact specifications, whether that’s optimising PPC or tracking offline conversions.
Conversation Analytics
Explore every conversation at scale to truly understand campaign performance, customer satisfaction and call outcomes.
Using integrations
Understand the capabilities of integrations and how Infinity data will enhance reporting across your tech stack.
Reporting
Understand how to navigate, report, configure and optimise the Infinity Hub to effortlessly provide detailed reports and insights for your clients.
Ready to become a call intelligence expert?
Why should you join our Partnership Certification programme?
By completing our Certification programme, you’ll be equipped with everything you need to drive better results and create happier clients!
The Certification programme is designed to give you a comprehensive working knowledge of the Infinity platform and turn you into a call intelligence expert.
You’ll learn how to unlock a whole new level of insight that will help you make smarter optimisation decisions and a serious difference to your clients’ bottom-lines.
Guide investment
Help your clients see the complete picture.
By connecting calls to clicks, you can show clients the true impact of their digital activities and help them make smarter decisions when it comes to budget optimisation.
Gather intelligence
Build better performing campaigns.
Understanding which marketing messages turn callers into customers will help you make your campaigns much harder-hitting and send performance through the roof.
Grow together
Level-up performance and your skills.
As well as driving growth for your clients, mastering call intelligence will help you sharpen your skills and take your marketing planning to the next level.
Here's what our partners think
Everything was broken down into bite sized chunks that was easy to digest and retain.
Brilliant training course that helped me gain a better understanding of call tracking with the information quality of each session and quickly demonstrated all benefits Infinity has to offer.
Really thorough and well explained training. The post session quizzes also helped massively too!
Really enjoyable, well executed and broken down on the week-by-week sections. Just the right amount of learning per module session… Some of the best partner training I've had.
I really enjoyed the training, found it easy to follow and I definitely know a lot more about Infinity than I did before.
Ready to become a call intelligence expert?
Knowledge is power. Are you ready to take the first step in harnessing call intelligence and strengthening your client relationships? Sign up and complete our Partnership Certification Programme today.