5X
More quality calls from PPC
200%
More high
value leads
50%
Less inbound
calls missed
Maximise viewings with Infinity’s call tracking for property businesses
Infinity shows you what’s responsible for helping home buyers find you and your listings. By automatically monitoring 100% of your calls and matching them to their source, it will unlock the door to more profitable marketing and better home buying experiences.
Understand how to get more eyes on listings
Reduce marketing waste
Build a team of home selling superstars
Improve the home buying experience
Infinity has provided us with a wealth of information – it's an essential tool for tracking responses to our advertising across all media.
Rebecca Hounslea | Marketing Advisor
Before the call
Infinity’s call tracking for property businesses will show you which campaigns and keywords are prompting buyers and sellers to get in touch. You’ll be able to see which marketing tactics will help you win listings, and which are burning budget.
During the call
Conversation Analytics will feed you the intel you need to improve the home buying experience. You’ll hear the unfiltered truth on your agents’ strengths and weaknesses and be able to share targeted feedback that will help you build a team of home selling superstars.
After the call
By mapping calls and their sources to the outcomes you care about, you can keep your marketing returns extra healthy. Smart Match pinpoints your most valuable calls in four simple steps so you can spend less time wrangling data and more time forming the perfect plan.
With Infinity, we have gained a crucial understanding on who the modern customer truly is, and what leads them to call us.
Dominic Walker
Marketing
Key features for property
Scorecards
Build a team of home selling superstars
Custom built scorecards will help you understand how well agents are handling enquiries from buyers and sellers. Understanding how to construct the perfect home buying experience has never been so straight forward!
Missed call alerts
Never miss an opportunity again
Infinity’s call tracking solution for property businesses flags when a call gets missed and automatically sends agents the details they need to get buyers through the door before your competitors.
Automated quality assurance
Save time and rest easy
By monitoring 100% of your calls automatically, Infinity allows you to improve quality assurance and experiences without having to spend all your time listening to call recordings.
Spotlight
Discover trends before they become old news
Automatically highlight conversation trends before you know you have them. Discover more about what home buyers want, and use your findings to:
- Improve service
- Create compelling promotions
- Operate more efficiently
Call Outcomes
See the key words that lead to the outcomes you care about
Pinpoint the key words or phrases that lead to new listings and viewings. With Infinity you can connect marketing tactics and sales scripts to booking so you can focus on what works best.
- Attribute outcomes to paid social and search activity
- Identify traits of successful calls to train your team
- Optimise marketing tactics for improved ROI
Visitor trace
Arm your agents
With Infinity for property businesses, you can see what happened before a caller picked up the phone. Feeding your team this intel in real-time will help them provide a tailored experience and offer up relevant suggestions.
Missing something?
Our products are regularly updated and new features can be suggested via your customer success representative.
Infinity have provided us with a crucial level of insight into what’s driving quality phone calls, which represents about 65% of our inbound leads.
Robert Preston
Digital Marketing Manager
New to the world of property call analytics?
If you’re keen to learn how call tracking and Conversation Analytics will help you boost viewings and get more home buyers signing, check out these quick guides.
Cheat sheet: Bid Smarter
Learn how to level up your paid media performance with call conversion data. Discover how
Cheat sheet: 5 tips for getting started with call tracking
Find out how easy it is to start unlocking the rich insight from your call data. Grab your cheat sheet
The ultimate guide to call monitoring
Discover how automating your call monitoring will save time and improve experiences. Find out more