What Smart Outcomes will do for you
Capture more
high-value
opportunities
Eliminate
wasted spend
Improve call
conversion rate
Reduce
cost-per-lead,
maximize ROAS
Get ‘Smart’ about
campaign optimisation
Feed your bidding tools the data they need to work at their best. Then sit back and watch the quality of leads in your pipeline shoot up.
Spend on results
Map calls with the right intent and outcome back to the keywords driving them, so you can focus spend on high-quality conversions.
Let AI do the heavy lifting
Once you tell Smart Outcomes what leads you want more of, its AI powers take care of the rest, giving you back valuable time.
Make an impact fast
Experience measurable improvements within 30 days, proving immediate value for your marketing investments.
Stay secure and compliant
Smart Outcomes is fully compliant with ISO27001 standards, ensuring your data is safe and secure.
Calls = high purchase intent
Call conversions generate 10-15x more revenue than web leads
Source: BIA Kelsey
Sharing call data with the tools that power your bidding will help them make Smarter decisions – cutting waste and giving ROAS a healthy boost.
Want to see what call outcome data will do for you?
300%
Uplift in sales
calls from PPC
63.8%
Lower cost-per-acquisition
32%
More revenue
per phone call
How it works
1
Identify calls with the intent and outcomes you care about most
2
Connecting quality leads to the activities that led to them
3
Integrate with your bidding tools
4
Automatically drive down CPL and maximize ROAS
Capture insights immediately
Categorisation based on intent and outcome can happen as soon as Smart Outcomes is switched on
and configured.
See what works
See the intent behind your calls at a glance, understand which outcomes your activities are leading to, and drill down to get a view at a keyword level
Get fully integrated
Send data to your preferred tools instantly, removing the hassle of manual uploads
Optimize in real time
Smart Outcomes’ AI works in real-time so you
never miss a beat. Share data instantly and nip
waste in the bud
Make sure good intent leads to outcomes
See where intent isn’t being capitalized on so you can take action and make sure your quality leads aren’t going to waste
AI-Powered Call Summaries
As well as a full call transcript, get a summary of the key details from every call to make call listening a thing of the past
Search transcripts yourself
Access call transcriptions and search to find critical words or phrases across all calls instantly, making it easy to spot trends or pinpoint specific interactions.
The leading choice for brands and agencies across the world, we're rated 4.7 out of 5 stars on G2
Smart Outcomes FAQs
New to optimising with call data? Check out this FAQ to find answers to some of the most common questions we get asked about getting started.
Calls can be categorized by any intent and outcome that matters to you. Want to see where sales enquiries, holiday bookings, test drives, policy quotes, service queries, or cancellations are coming from? No problem.
Smart Outcomes can be configured to spot and sort calls in way that will help you focus on driving real impact.
Yes, recording calls is required to analyze and categorize them effectively.
Smart Outcomes real-time data sharing takes care of paid media optimisation, but the reporting that sits behind our integrations will help you spot:
- Trends in lead quality by channel
- Which messages and campaigns are working best
- Opportunities to improve call-to-sale conversion rates by comparing intent with outcomes
If you’re already using Infinity call tracking, we can activate Smart Outcomes immediately. If not, the process is super simple - we just need to add a snippet of code to your website, run some tests, and you can start capturing call data in a matter of hours.
You can start categorising calls and building a data set straight away – your bidding tools will need to go through a learning period, usually 3 to 4 weeks, before they can optimize properly with the data.
Smart Outcomes tells you more about the call - not just about the fact it happened. It’ll help you understand what parts of your spend are driving the right quality calls and leads.
Ready to drive better ROI with Smart Outcomes?
Get hands on and learn how to use AI to improve your ad performance.
Call us today on +44 3892 2600
Book a demo