News & Views

31 Mar 2020 | 1 min read

Marketing

[INFOGRAPHIC] 5 ways call tracking helps bring residents to care homes

The first phone call between a care home provider and someone looking for care is a crucial one. It's your opportunity to cement trust in the caller's mind, give them guidance on what...

30 Mar 2020 | 4 min read

Digital Marketing

The questions to ask when choosing a call tracking provider

Finding a call tracking partner is a bit like a job interview.

25 Mar 2020 | 2 min read

Digital Marketing

How can debt-management companies find more clients?

Economic uncertainty acts as a catalyst for the beginning of financial problems for a multitude of people. During this time, more and more people will seek advice from debt management...

24 Mar 2020 | 2 min read

Digital Marketing

What do high-call rates mean to wealth management companies?

In a time of unprecedented uncertainty and sweeping change, it is never more apparent that people will be looking to speak to wealth management businesses on how best to navigate their...

20 Mar 2020 | 3 min read

Digital Marketing

Three steps to kickstarting a data-led strategy that works

A report by the Boston Consulting Group found that most digitally mature businesses enjoy 20% higher returns at 30% less cost than their less digitally mature competitors.1 These...

5 Mar 2020 | 4 min read

Digital Marketing

A little more conversation: Six new ways to win with conversation analytics

It’s been just over a year since we launched our Conversation Analytics suite, giving our clients a window into what’s really happening on their calls, at scale, without the need to...

26 Feb 2020 | 5 min read

Interviews

Evolving the traditional agency model

Kicking off our first 2020 “In Conversation With” interview, we’ve spoken to Jai Amin, Vice President of Paid Search for Jellyfish.

25 Feb 2020 | 0 min read

Digital Marketing

How can agencies say "We know it all" in 3 simple steps?

Infinity's agency partnership program is your golden bullet to finally saying "I know it all" to your clients.

23 Feb 2020 | 3 min read

Digital Marketing

3 ways call intelligence closes more sales

The phone is a powerful selling tool in a salesperson’s arsenal. Its ability to help create instant rapport between a seller and a prospect can tilt the sales scales in the right...