Creation
At a major tech event in London, marketing agency Jellyfish launches a groundbreaking call tracking solution. It is met with keen enthusiasm, as digital marketers see the value in the attribution it brings.
Founded
After enormous interest from other agencies we created a stand alone company as Infinity with six employees, and rebuilt the tech stack from the ground up.
Development
Clear use cases form across marketing and digital teams as Infinity forms hundreds of strong partnerships with clients and integrations that last to this day.
A home
After two years of organic, self-funded growth, Infinity opens into our own modern, spacious office in Reigate. A destination fit to accommodate ambitious growth plans.
Stateside
Increased international demand prompts Infinity to expand its customer support staff to include the US in order to serve its growing US customer base.
Enterprise
Infinity brings Warren Newbert on board as CFO to add his wealth of experience to our expanding number of enterprise deals.
Investment
£10m in funding is secured from Smedvig Capital to accelerate growth. Infinity opens Baltimore office and begins to establish and grow our Customer Success team.
Growth
Continued expansion sees Infinity establish a presence in San Francisco, and Baltimore, as well as acquiring our first £1m customer.
International
A revamped platform and brand is rolled out over the year. Infinity now employs 115 people across 5 locations, including our new London office at The Shard.
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Stronger together
ResponseTap became part of Infinity, allowing us to accelerate our development plans and help our customers own and improve all inbound conversations.
The future
We're moving beyond call tracking and helping our customers unlock the killer insights hidden in every customer conversation - spoken or typed!
East Coast
1201 Wills Street, Suite 600, Baltimore, MD 21231
443-892-2600
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Infinity customers on the East Coast are served by our office in Baltimore, in the heart of Maryland. We're located in the harbour, a very short walk from the picturesque waterfront.
West Coast
Three Embarcadero Center, San Francisco, CA 94111
443-892-2600
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Our West Coast office is located in the heart of the central business district, which is a few short blocks from the bustling Embarcadero waterfront, SOMA, and Union Square.
London
Floor 22, The Shard, 32 London Bridge Street, London, SE1 9SG
+44 33 3060 0118
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Located in the iconic Shard building, a 95-storey skyscraper next to London Bridge, Southwark, we are just a short walk away from Borough Market, the largest and oldest food market in London.
Reigate
Fonteyn House, 47 - 49 London Road, Reigate, Surrey, RH2 9PY
+44 33 3060 0118
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Our Reigate office is only a short journey from London and surrounded by striking countryside views.
Manchester
Floor 5, Building 3 (ICE Building), Exchange Quay, Salford, M5 3ED
+44 33 3060 0118
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Our Manchester office is a delightful space in the northwest's booming technology hub, with a Metrolink stop just outside the front door.