Book a demo

AI in travel
playbook

for  contact centers

AI in travel playbook for contact centers - cover

The future of travel is here, are you ready to fly high with the help of AI?

AI in travel is here to stay, and it’s set to steer the sector toward exciting new opportunities. 46% of consumers expect AI to have an overall positive impact on the travel experience and 61% say they’d be willing to use a conversational AI to help plan a trip, so contact center leaders need to hop on board with it.

Embracing AI in the contact center will help leaders streamline customer journeys and tailor sales and customer service efforts. This five-star AI in travel playbook is packed with practical guidance and AI use cases from major players across tech and travel.

Dive in to discover how AI will help you:

  • Deepen your understanding of what takes customers from ‘book now’ to beach
  • Harness insights and automation to cut operational costs
  • Boost traveller satisfaction and ROI by providing personalized booking experiences
  • Unlock new ways of reducing workload and enhancing agent performance

Key takeaways

AI is here to stay, it’s time to embrace it – it’s all about putting it to work in ways that will benefit your agents and your customers

Maximising growth is about staying ahead – travel brands are already implementing AI across the board but there’s still room for improvement

AI is a gamechanger in the contact centre for travel brands – From charting the path to bookings to offering personalized deals based on needs, you’re all set to supercharge your efforts

Get your playbook

Related eBooks

AI-Playbook-for-Contact-Centers

14 May 2024 | 12 min read

AI playbook for contact centers

Learn how you can be using AI to ace CX and drive more operational efficiencies in your contact center.

Read more

Customer-Service-Coaching-Framework-Cheat-Sheet

25 Jun 2024 | 4 min read

Customer service coaching framework: Ace your agent training

Set your contact centre agents up for success with this cheat sheet designed to help you develop a five-star customer service coaching framework.

Read more

Infinity-Call-Monitoring-Contact-Centers-Cheat-Sheet

3 Sep 2023 | 3 min read

Cheat sheet: Call Monitoring for contact centers

Grab the Call Monitoring cheat sheet for contact centers to find out how to continuously improve customer experiences.

Read more

443-892-2600